Our Process
An Oticon Hearing Aid from Frequency Hearing in Beaumont Alberta

What to Expect From Hearing Aids

At Frequency Hearing in Beaumont, our process is centred around determining the best options to improve your hearing, well-being and relationships. In many cases, hearing aids are a good solution. 

Many people are not excited about the idea of trying hearing aids. They can seem bulky or annoying, and hearing aids are often associated with age. We understand this feeling, and it is normal to be hesitant about trying hearing aids.

Our process will give you the time to be sure that hearing aids are right for your lifestyle. It also provides our hearing professionals with the necessary information to recommend the best solutions and guide you through every step.

Get a Hearing Test

Why Get a Hearing Test

A hearing test can explain why you experience sounds the way you do. And since your hearing is integral to your overall health and well-being, it can help to explain why you feel the way you do.


For some people, they are exhausted after long conversations because they struggle understanding what others are saying. For others, they don’t even notice how limited their hearing has become until getting a hearing test. We recommend getting a regular hearing test to make sure your hearing is as good as you expect. 

A cartoon image of a client of Frequency Hearing learning about why to get a hearing test

How To Get a Hearing Test

Frequency Hearing provides hearing tests with the latest diagnostic equipment. That means we can better understand the state of your hearing and provide detailed information on how your hearing compares to the norm.

What to expect from a hearing test

Our hearing professionals will examine your ears and then complete a series of assessments, including interactive listening tests. It is painless, and you will leave with a thorough understanding of the state of your hearing.

After your hearing test is complete, a hearing professional will discuss the results with you and outline all the options available to improve your hearing. Our goal is to help you understand your hearing – you don’t need to decide on the next steps right away.

Select Hearing Aids

Find The Best Devices For You

If our hearing professionals recommend hearing aids, we’ll go through all the details before you have to make a decision. We’ll cover:


  • What type of hearing aids would be most effective
  • How much hearing aids cost and how to get funding
  • What to expect the benefits and challenges will be
  • How hearing aids will impact your lifestyle and habits
  • Which options and accessories will integrate into your daily life


Frequency Hearing carries the latest hearing technology, including hearing aids, assistive devices and accessories. There are many exciting features (such as Bluetooth connections to your phone), so we’ll discuss the range of options that you’ll want to use.


A cartoon version of a client at Frequency Hearing selecting the Oticon Hearing Aid that will work best for their lifestyle
Many versions of hearing aids you can try at Frequency Hearing in Beaumont Alberta

Try Hearing Aids

Personalized Adjustments

When your hearing aids are ready, we’ll take the time to set up the devices for your ears. Every hearing aid is attuned to the specific hearing loss and ears of the wearer.

We understand that your experience with new devices is an adjustment – even if you are used to wearing hearing aids. At Frequency Hearing, we’ll take the time to discuss what to expect and how to manage any issues.

Follow-up Visit and Adjustment

A follow-up appointment is recommended so we can listen to your experiences and make any adjustments. If you have any problems, we’ll troubleshoot the issues and suggest strategies to minimize the difficulties. 

Like any new routine or habit, new hearing aids can take some time to fully integrate into your daily life. Our goal is for you to ask us: “Why didn’t I do this sooner!?”

Decide If You Want to Keep Your Hearing Aids

After you try your hearing aids at home, work and out-and-about for a few weeks, we’ll discuss the benefits and challenges you are experiencing. If the hearing aids are not working as expected, you can return them for your money back.

Rehabilitation and Maintenance

Ongoing Care

Hearing care is like a marathon. Every run will make it easier to complete a marathon in the future, but you can’t expect to be able to run the entire distance the first day you start running.


We will suggest the hearing solutions that offer the best opportunity for better hearing, health and wellness. In many cases, it takes recurring visits to our clinic in order to routinely adjust your hearing aids. Over time, we will increase the amplification of your hearing aids and continue to work towards achieving your desired goals. 

A cartoon image of a client at Frequency Hearing learning about rehabilitation and maintenance for hearing care.

Maintenance and Repairs

Frequency Hearing maintains and repairs all types of hearing aids, including the latest in hearing technology. We work directly with manufacturers to ensure your devices are working as expected.

What's Included?

All follow-up appointments, rehabilitation and maintenance are included when you purchase your devices from Frequency Hearing. 
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